(by Gianna Miscioscia)
I am more than happy to be the Blind Applying champion for Peek & Cloppenburg, one of Germany’s biggest fashion companies. On top of that it is located in Düsseldorf, a wonderful city in Germany being known for its fashion-oriented people and its outstanding architecture. From May to August I will be doing an internship there in Sales and Buying.
After receiving the exciting message that I would be a part of P&C, I had the possibility to choose where I want to put my focus on during the internship. I went for Buying at Fashion ID, which is P&C’s online shop. Two years ago I was already an intern in the E-Commerce sector at mytheresa.com, since then I really wanted to grow my knowledge and experiences in this field.
The start of my internship
After a friendly welcoming event, my internship started directly at the P&C store in Düsseldorf. As you can see in the photo, the building itself is outstanding due to its modern architecture. As a customer you can find a humongous selection of clothing and accessories from various brands, spread over 4 floors. In Germany, Peek & Cloppenburg has more than 60 stores and is also present in other European countries such as Austria, Poland and Czech Republic. During the first week I was working in the premium section for both men and women. Then I got the chance to have direct contact to the P&C customer and I really enjoyed helping them when they were looking for a special occasion outfit. On the other hand it was pretty tough to be literally standing the whole day, especially at the beginning. After the third day, I almost got used to it :)
The second week I was working at the cash register which did not simply mean delivering the customers their paid products in a bag. I also took care of product returns, processing complaints and finding and picking reserved clothes from a back room. This seems to be obvious activities taking place at a cash register, but you have to keep in mind that the store is super huge compared to a regular fashion store. So I was constantly very busy and was in charge of different tasks.
I think it was a good and helpful experience for me to get an insight in the different areas of a P&C fashion store during the first two weeks. Now I have a better understanding of the P&C customer and I am more familiar with the broad range of labels which is essential for my further internship in the Buying team of Fashion ID.
Until next time,
Gianna